News & Events

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Delivering Hotel Experiences for the New Travel Generation


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RMS Smart Hoteliers Conference 2017

RMS - The Hospitality Cloud is proud to announce our Smart Hoteliers Conference 2017 being held at the Crowne Plaza Gurgaon, New Delhi on 7 December 2017 from 10.30am to 1.00pm.

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The Talk of the Industry — The Magic of Augmented Reality is Here

Around the world, hotels are using AR to elevate and enhance their current and potential guests’ experience. Read more to find out how.

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As part of our on going commitment to our clients RMS is hosting regular Webinars, with panel experts, on the vast array of functions and features within the RMS Property...

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RMS Secures HTSG Boutique Properties

RMS secures another group customer, Hotel Technology & Services Group (HTSG), specialising in quality small boutique properties

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Get Inspired with 4 Visionary Hospitality Partnerships

Take a look at four of the most memorable hospitality partnerships we’ve seen and get inspired.

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The Right Way to Mobile Message Your Guests

Mobile messaging is a great way to communicate with your guests, but there's a fine line between making the most of it and making it a nuisance. Read more about the right way to mobile message your guests.

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The Generation Gap — Accommodating Baby Boomers

While the needs of the trend-influencing millennial generation seem to be at the top of nearly every hospitality business’s strategic plan, it’s important to remember that a significant portion of your vacationer market falls into another category — namely, Baby Boomers. Read more about how to accommodate these vacationers.

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MS, the fastest growing provider of Cloud PROPERTY MANAGEMENT SOLUTIONS worldwide, signs a deal with top end hospitality chain in Sri Lanka – RESPLENDENT CEYLON (Dilmah Tea) for all Resplendent Ceylon prestigious sites commencing with Resplendent Ceylon’s luxurious Sri Lankan properties.

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The Frictionless Solution: Hospitality Success Depends On It

Guests have come to expect certain amenities: blow dryers, coffee machines, toiletries, and continental breakfasts. But many hospitality businesses are upping their amenity game. Read more to see how you can make your property's services stand out.

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The New Campground Generation Is Coming — Are You Prepared?

Prime campground season is underway and in case you haven’t heard — 2017 is bringing out the nature lovers in a big way. In the U.S. alone, more than 3.4 million households have become new campers over the last three years, and thanks to younger generations, in particular, that trend isn’t slowing down anytime soon.

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ITB Release 2018

With the objective of strengthening its global network, RMS is attending ITB the world’s leading travel show in Berlin this week.

 ITB is the foremost business platform for global tourism.  With more than 10,000 exhibitors, over 200,000 visitors per year from nearly 200 countries, the event holds enormous potential.

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Get to know RMS CEO, Gerry Comninos!

I was excited at the prospect of being involved in an industry which is undergoing massive change from self-hosted premise based applications to cloud based technologies. I wanted to be a part of a company that has, and continues to grow exponentially. RMS fit that description perfectly.

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Travel Awards

RMS, nominee of the World Travel Awards

RMS is delighted to once again be an Australasia nominee for the Leading Hotel Booking Solutions Provider 2016 award presented by The World Travel Awards.

The World Travel Awards serves to acknowledge, reward and celebrate excellence across all sectors of the global travel and tourism Industry.

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Every cloud has a silver lining

A whole new meaning of ‘The Cloud’ has entered our language. Dictionaries now not only define the cloud as ‘A visible mass of condensed watery vapour floating in the atmosphere, but also as ‘… A network of remote servers hosted on the Internet and used to store, manage, and process data in place of local servers or personal computers.’

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Post-Stay Messages

I lived for a while in Southern California. In general the United States is renowned for giving good customer service but in my humble opinion Southern California sets the benchmark. For someone like me who makes a living from advising businesses how to provide better service, this was the ideal location to observe best practice and gather case studies.

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RMS Selected by Canada's Largest Operator of RV Resort Parks for its Cloud Solutions

The Hospitality Cloud will deliver property management, channel management, dynamic pricing, online bookings, mobile check-in and more to 40 Parkbridge locations.

RMS Hospitality Solutions has recently added Parkbridge Lifestyle Communities Inc. to its growing portfolio of outdoor hospitality customers. The leading owner, operator and developer of residential land lease communities, recreational resorts and marinas in Canada will begin driving online bookings, increasing revenues and improving customer engagement via “The Hospitality Cloud” (also known as RMS9+), a suite of a la carte technologies designed to streamline and simplify operations.

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Setup is the foundation to an efficient RMS system.

RMS is a large system, so it’s easy to miss something during your setup. Today, I’d like to focus on some of the basic things that will make your life a whole lot easier in the long-term, while also helping you get more from your RMS system.

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HITEC 2015

Take a look at our time at HITEC 2015!

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Cloud-based PMS: From CapEx to OpEx

This article is the final of a three-part series on cloud-based PMS.

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May 2015

Ignite: May 11th - 14th

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The RMS Roadmap

RMS is a large system, so it’s easy to miss something during your setup. Today, I’d like to focus on some of the basic things that will make your life a whole lot easier in the long-term, while also helping you get more from your RMS system.

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February 2015

NAA Student Housing Conference & Exposition - February 17th -18th

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March 2015

WACO Convention - March 11th -15th

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April 2015

Hong Kong Shopping Center Conference - April 15th -16th

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November 2015

ARVC Outdoor Hospitality Conference & Expo: November 3rd - 6th

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RMS Reveals 'The Hospitality Cloud'

When it comes to core technologies, your total property solution can be delivered via a single, web-based solutions provider, including PMS, POS, Channel Management, Booking Engine, Guest Marketing, Business Intelligence, Tour Desk and more ...

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August 2015

Vic Parks - August 17th - 19th

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July 2015

Top10 NZ - July 28th - 30th 

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June 2015

HITEC: June 15th -18th

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Whose domain is channel management

The only thing certain about online distribution in the travel sector is the likelihood of change. You only have to look back a few years on this relatively new industry to see that already it looks nothing like it did when we started.

So what will online distribution look like five years from today and what should accommodation providers be thinking about to prepare for the changes?

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Securing online booking deposits

No one is disputing the value of online bookings to the commercial accommodation industry. Online Travel Agents (OTA’s), the property website and the Global Distribution System have revolutionised the way consumer’s research and book their travel needs in a relatively short period.

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Gateway Choose RMS

RMS are excited to welcome Gateway Lifestyle Residential Parks as our newest group. An Australian owned and operated company with an established track record Gateway Lifestyle sought a cost effective yet powerful software solution to manage their diverse range of properties.

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Best of Breed vs Do It All Yourself

There are two types of software vendors; the ones that play well with others and those that want to be all things to all people. You can probably tell by the way I framed that comment that we at RMS fall into the former category. Competition for the techno dollar has never been more intense. The challenge for companies like us is to provide the very best features and usability in an affordable solution.

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Brad Applegate Joins RMS

RMS are delighted to announce the appointment of Mr Brad Applegate as our new Sales Executive & Account Manager for the holiday park segment. Brad brings a wealth of experience and knowledge from his time working with a software start up on the Gold Coast.

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